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As a leader in the club technology industry, we are deeply dedicated to furthering the growth of the club industry and using our professionals’ expertise to better the clubs that utilize our software. We continually recognize the value of enriching partnerships with key industry organizations like the CMAA, HFTP, and the Club Foundation. To many of our clients, our account managers and support representatives are more than just names, but reliable systems specialists available to network, pose questions to, and attend to your needs whenever they arise. In order to meet these goals, our staff is constantly on location at numerous tradeshows, user groups, and organizational meetings. We hope you’ll join us as often as possible. Upcoming Events
June 20 - 23 2011 2011 HITEC Show Austin Convention Center, Austin, TX
Latest News:
clubsystems group Announces Release of Online Tee Times 4.0 for ClubHouse Online e3 clubsystems group is proud to announce the release of their latest member-facing application, Online Tee Times 4.0, for their ClubHouse Online e3 website solution. Online Tee Times 4.0 allows csg clients to enhance overall performance of their online tee times system while concurrently utilizing new, member-facing features to generate additional revenue and improve the online booking process.
In addition to improved system architecture, which ensures better performance during times of peak system utilization, the enhanced user interface will further decrease the time necessary to create a booking through quicker access to available Tee Times. Members will also revel in the ability to make group bookings for multiple threesomes or foursomes, simultaneously.
For the first time ever, Online Tee Times 4.0 provides clubs with the option to open specific Tee Times to the public, through their ClubHouse Online e3 website. For many clubs, allowing public play is a strategic move to combat decreased revenues which are being felt as a result of the industry wide drop in memberships, while simultaneously affording clubs the opportunity to expose their facility to potential members. clubsystems group is proud that they can now both accommodate and automate this process.
“The release of Online Tee Times 4.0 is a reflection of our ability to forecast and exceed our clients’ needs, as the club business landscape changes,” says Steve Cowan, Vice President of Online Services for clubsystems group. “We are both eager and proud to grow with our clients, as they grow their revenue this season,” he continued.
For more information on implementing or upgrading to Online Tee Times 4.0, clubsystems group clients may contact their Account Manager at 800-356-4242 or by email at sales@clubsys.com.
About clubsystems group – www.clubsys.com clubsystems group is a leading provider of innovative club management software, offering products such as accounting, membership management, food & beverage, catering, tee time management, point-of-sale, and various online services. It is our mission to become the world’s premier software provider to the Club Management Industry by providing superior software support and product enhancements for life.
clubsystems group Announces Strategic Partnership with ClubPay clubsystems group is proud to announce a strategic partnership with ClubPay(www.clubpayroll.com), a leading provider of outsourced payroll solutions to the club industry. Recognizing the demand for outsourced payroll solutions, in addition to in house payroll processing, which clubsystems group already offers, the companies have partnered in order to offer an integrated service solution.
ClubPay offers best of class solutions for payroll outsourcing, integrated HR management, time and attendance, biometric time clocks, compliance tools and online applicant tracking. All solutions seamlessly communicate with each other and are customized to meet the unique requirements of the Club industry. ClubPay solutions are flexible and can scale to meet the needs of any size club, from 25 to over 1,000 employees.
“We are tremendously excited to be able to offer this new solution to our clients” said Barry Symons, CEO of Jonas Software. He continued, “While we have offered a premium in house Payroll solution to our clients for a number of years, we also recognize that there will always be a number of clubs who prefer to outsource their payroll needs. Taking this into account, and keeping in line with our commitment to provide the most comprehensive solutions to the Club Market, we are proud to offer ClubPay solutions to our clients.”
clubsystems group clients who are interested in learning more about ClubPay can contact Kevin Petri at 800-356-4242 ext.190. About clubsystems group – www.clubsys.com clubsystems group is a leading provider of innovative club management software, offering products such as accounting, membership management, food & beverage, catering, tee time management, point-of-sale, and various online services. It is our mission to become the world’s premier software provider to the Club Management Industry by providing superior software support and product enhancements for life.
About ClubPay – www.clubpayroll.com ClubPay’s mission is to be the provider of choice for private clubs wishing to automate their payroll and HR functions. ClubPay offers a suite of payroll solutions and services specifically designed to help clubs lower their overall costs of payroll processing, increase the efficiency of their business office, improve the employee relationship and reduce the liability exposure of the club.
Spring Into Business Forms & Supplies clubsystems group’s Business Forms & Supplies department prides itself on tradition and longstanding business partnerships nourished over 20 years. We’re committed to continuing to provide the forms supplies you’ve depended on us for in the past, including tax forms, POS paper, ribbons, and gift cards. This season, you can continue to look forward to quick turn around with shipping from numerous nationwide manufacturers and distributors. This, combined with the most competitive prices in the industry and guaranteed compatibility with your csg software, make it obvious why csg is the forms provider to over 800 clients. Click here to learn more, or request a quote by emailing a Forms Representative.
ClubSelect Chosen as the Featured "Product At Work" in Dec. Club & Resort Business In the December 2009 issue, Club & Resort Business Magazine’s Managing Editor, Joanna DeChellis, talked numbers with The Oaks Club’s Diana Kacherian; and by numbers, we mean csg’s ClubSelect Accounting software, revenue growth, and custom reporting. In her interview, Kacherian, the club’s Controller, revealed that although The Oaks’ staff have been longstanding users of the full csg system, their 2007 upgrade to ClubSelect Accounting has aided greatly in positioning the club for growth by integrating with their ClubHouse Online Statements and Payments, thus ensuring a continued flow of revenue into the club. In addition, Kacherian notes the heightened resource management and membership tracking abilities made possible by the ClubSelect Query custom report writer and dishes on some of her favorite functions within ClubSelect. The full article “Lean, Clean, and Ready for the Future” can be found on pages 51 and 52 of Club & Resort Business’ December 2009 Issue. To learn more about Club & Resort Business, click here. To see csg’s latest press coverage, click here.
Thank You For Making Our Satisfaction Survey Successful! csg’s Annual Satisfaction Survey drew to a close this past, Thursday, Nov. 5. We are proud to report an overwhelming response and remain deeply grateful to all of our clients who took time out of their busy days to provide insightful feedback. Our entire team is eager to deliver on these suggestions for our software and services offerings throughout 2010. In addition, csg warmly congratulates Sand Point Country Club, Youngstown Country Club, and NJ National Golf Club, who were the three lucky winners of $1,000 csg gift certificates to be used toward new software and professional services. If you missed our Satisfaction Survey deadline, but are still interested in providing written feedback in regard to the performance of your csg software, the effectiveness of your professional services and csg communications, and the overall csg experience, we continue to welcome your email correspondence at sales@clubsys.com.
clubsystems group Launches ClubHouse Online e3

clubsystems group, the Club Industry’s leading provider of software solutions, announces the release of a new, interactive website solution.
The Vision of ClubHouse Online e3 ClubHouse Online e3, the new online solution from clubsystems group and Jonas Software, comes equipped with a robust content management system that is carefully focused on helping clubs to achieve 3 key objectives:
• Engage Your Members: Strengthen the relationships between your members and the club by enabling members to make a variety of online reservations, join groups, and network among their peers.
• Enhance Your Member Communications: Utilize the ability to publish content according to a schedule. A variety of menuing options ensure communications are both relevant and readily available.
• Enrich Your Member Experience: Host a professionally designed website, catering to the needs of members and guests, alike.
Our Fullest-Featured Web Solution for Your Club’s Enhanced Marketing Presence With applications geared specifically toward meeting these objectives, ClubHouse Online e3’s feature set includes tighter integration to both the Jonas and clubsystems group club management systems, online registrations, scheduled content publication, advanced security settings, and search engine optimization – all of which successfully heighten clubs’ online marketing presence.
Register Now to See It In Action To be one of the first to see how ClubHouse Online e3 will benefit your club, simply click on one of the links listed below and sign up for a Product Launch Session. To learn more about ClubHouse Online e3, visit www.clubhouseonline-e3.com.
Jan. 6 @ 2:00 PM EST Jan. 13 @ 2:00 PM EST Jan. 20 @ 2:00 PM EST Jan 27 @ 2:00 PM EST
csg Featured in Sept./Oct. Technology Issue of The Boardroom Magazine csg President, Susan Lyle, tackles The Boardroom Magazine's toughest questions on club technology issues, like member retention, member spending trends, and forecasting member behaviors. Look for her take and recent csg on-goings in, "In Our Prime: Making Changes You Can Count On" on page 30 of The Boardroom Magazine's Sept./Oct. issue.
For more about The Boardroom Magazine, vist www.boardroommagazine.com.
csg and ClubHouse Online Featured in FL's Sun Sentinel Newspaper On July 5th, csg and our ClubHouse Online website solution were featured in an article entitled, "Communities Upgrading Their Web Sites," about Indian Spring Country Club, located in Boynton Beach, FL. Written by columnist Marci Shatzman, the article details the general advantages of implementing a cutting edge Web solution, like ClubHouse Online. Indian Spring's Communications and Activities Director, Jody Parsons, weights in on the club's experience in building their ClubHouse Online website; the benefits felt by their members, who can now stay involved in the club while vacationing in the North; and the benefits felt by the club, as they hope to "go-green" and take their magazine, "Reflections", entirely paperless.
The following is an excerpt written by Marci Shatzman: "The Web site was already bumping up attendance at special events, just by getting the word out faster. Members can not only see what movies are being shown, but upload a trailer, or watch a video clip of a comedian coming to perform in the clubhouse to decide whether to buy tickets. The site links to a reservation system for tee times on their two golf courses and their tennis courts. Users can customize their screens to filter for their activities and use the site as their appointment book."
Credits: Marci Shatzman, Sun Sentinel
All New FREE Webinars - More Accessible Training Than Ever! As part of the Software for Life Maintenance Promise, csg encourages participation in your choice of an offering of 30+ free Webinars. We're positive there's something you can benefit from -no matter what csg suites you run or what position you hold! Now, we're enhancing our Webinar education to bring you better accessibility by providing recorded, on-demand sessions which can be used either as a review of an attended session or to give you access to training when it's convenient for you. Click here for our Webinars Brochure with everything you need from course overviews to registration form.
Register for a Live clubbroadCast Email Marketing Overview Session Today! For a limited time, our email marketing experts are offering overview sessions of clubbroadCast, the only fully integrated email marketing solution available in the club industry. These overview sessions will highlight various features throughout this dynamic email marketing product, all of which will assist in reaching your club's goals of increasing retention of members, utilization of club facilities and satisfaction of members, all while acquiring new members.
These sessions and will allow you to:
• See how your csg system seamlessly integrates with this powerful marketing tool! • Get insight into advanced tracking and reporting! • See how to easily schedule single emails or entire marketing campaigns! • Find out how to quickly segment your contact list and target specific members with your campaigns!
Join Us For Our Free Webinar Series from clubcomm Online Consulting csg's clubcomm Online Consulting Services is pleased to announce our new monthly webinar series for our valued ClubHouse Online and clubbroadCast client community.
These webinars are free of cost and are designed to enable you to better utilize your ClubHouse Online and clubbroadCast products.
We aim to help you engage existing and prospective members, increase your facility utilization and promotion uptake through a more effective online presence.
If you have any questions, please contact the clubcomm team.
We look forward to you joining us.
csg Announces Launch of Clubcomm Online Consulting Services csg is proud to announce the launch of our Clubcomm Online Consulting Services division. This new team has been created specifically to assist our clients in maximizing their ROI with respect to csg's clubbroadCast email marketing and ClubHouseOnline.
The Clubcomm Online Consulting Services team will assist clubs of all sizes accomplish their online marketing goals through the optimized use of email marketing, search engine marketing and their club website. The team will provide clubs with online marketing best practice guidance and assist them with the formulation of an effective communications strategy. This, in turn, will increase retention of members, utilization of club facilities and satisfaction of members, while helping to acquire new members.
The team will also provide recommendations on improving a club’s website layout, navigation, content and general usability, while enabling the website to be easily found on search engines.
The end goal of our Online Consulting Services Division is threefold: managing every aspect of a club’s online presence so that it better reflects the club’s image, improving online accessibility and providing members with a personalized, high quality user experience.
For more information regarding this service, please click here.
csg Announces "The Advantage" Loyalty Partner Program

At csg, we believe in the principal of reciprocity, that good deeds shouldn’t go unnoticed, and most importantly, that we can assist you in achieving success in your business venture. As we embark on a new year, we thank our clients for their continued patronage by introducing the newest advantage of choosing csg as a business partner - the all-new loyalty partner program, “the Advantage” by clubsystems group. As an Advantage partner, we’re giving our clients the financial freedom to enhance their csg user experience with additional licenses on products and e-training sessions. It’s simple and completely free.
The Advantage of Earning: This is our way of giving back; earn points for previous csg purchases, and continue to earn points on future purchases. Best of all, there’s no waiting period! Clients can enroll today by calling their account manager at 800-356-4242, and receiving their current point balance.
The Advantage of Spending: Have you ever considered the impact of the implementation of just one additional, fully-integrated csg module on your club’s operational efficiencies? Have you ever wondered how leveraging your csg system could better satisfy your members and increase their knowledge of club happenings? As a thank you to our clients for years of commitment to us, we’re putting loyalty points toward brand new product licenses and e-training opportunities to transform these visions into realities. Use loyalty points for the full cost or leverage a desired percentage of points as a discount toward these purchases – it’s up to you!
Clients can start using Advantage points today by contacting their Account Manager at sales@clubsys.com or by phone at 800-356-4242. Full terms and conditions apply.
csg Featured in The Boardroom Magazine Click here to see csg's latest feature in the January/February 2009 issue of The Boardroom Magazine. Keep your eyes peeled in future issues for more features and articles!
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